Our Commitment to Safety: COVID-19 Update

March 12, 2020

Like many of you, we have spent the last several days and weeks learning about the coronavirus (COVID-19) and how it is impacting our lives. For Margaritaville, that means understanding the effect on our employees, our guests, hotels and resorts, and local communities and then making necessary adjustments to our operations. The safety and well-being of our guests is always a priority at Margaritaville. As we all adjust to this new normal, we want you to be confident that our hotels and resorts are taking steps to protect the health of you and your family.

Understandably, many of you may have concerns about traveling to one of our properties. We ask that you please contact the location directly to modify your reservation. Since each hotel is individually owned and operated, we currently do not have a central phone number at our corporate office to assist with modifying your travel plans. Phone numbers and emails for each of our properties are listed below.

We also encourage everyone to stay calm and consider the impact that cancelled travel has on everyone – employees, businesses, and communities. If you do not feel safe boarding an airplane or mass transportation, please consider a stay within driving distance of your home. We are fortunate to have Margaritaville hotels and resorts in many destinations, each offering its own version of paradise.

Margaritaville Resort Biloxi 228-271-6377
[email protected]

Margaritaville Resort Casino Bossier City 
855-346-2489 
[email protected]

Margaritaville Beach Resort Costa Rica 
844-569-8851 
[email protected]

Margaritaville Resort Gatlinburg 
888-447-0222 
[email protected]

Margaritaville Beach Resort Grand Cayman 
855-640-6440 
[email protected]

Margaritaville Beach Resort Hollywood Beach 
844-562-5625

Margaritaville Key West Resort & Marina 
855-366-8045

Margaritaville Lake Resort Lake Conroe Houston 
877-286-9590 
[email protected]

Margaritaville Hotel Nashville 877-505-7223

Margaritaville Resort Orlando 407-479-0950

Margaritaville Lake Resort Lake of the Ozarks 
800-826-8272 [email protected]

Margaritaville Beach Hotel Pensacola 850-916-9755

Margaritaville Island Hotel Pigeon Forge 844-434-6787

Margaritaville Island Inn Pigeon Forge 866-776-2530

Margaritaville Hotel Vicksburg 601-429-6472

Compass Hotel Anna Maria Sound 941-741-9700

Magaritaville Island Reserve Riviera Cancún 888-225-6255

Margaritaville Island Reserve Riviera Maya 888-225-6255

If you are unsure what you can do to limit your exposure to the virus, please consult public health authorities. If you are sick, stay home and limit your contact with other people. Frequent hand washing is always a good idea and be sure to cover your mouth when you cough or sneeze. For more information, visit the World Health Organization website.

We will continue to closely monitor the situation and adjust as needed to protect you and your family.

Stay Healthy, Fins Up!